DT for Airport Service Innovation – PT Angkasa Pura I

Airports in Indonesia have been re-innovating. Not just the building, airplane runways, equipment and decoration, but also airport services. It’s very important that the people, process and service are getting into the customers shoes (passengers, airlines employees and etc) to provide an innovative way of whole airport experience. The airport’s …


Tubaba Regency embraces social innovation through Human Centered Design

Tulang Bawang Barat (Tubaba) Regency is one of regencies in Lampung Province, Sumatra Island of Indonesia. This regency was established in 2008. As relatively new regency in Indonesia, Tubaba has no competitive natural resources such as oil, neither tourism destination and only survives in commodity and trade such as rubber, cassava and …

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